Personal Identification Information
We collect personal identification information from our visitors in multiple ways. The two most common methods are when a user places an order or when they subscribe to our mailing list. We only collect personal identification information when it is submitted voluntarily. You may be asked for contact and billing information when you attempt to make a purchase. You may be asked for your name and email address when subscribing to our mailing list. However, you always have the right to refuse to supply personal identification information. Unfortunately, it may prevent you from engaging in certain site-related activities (e.g. completing a purchase).
Non-Personal Identification Information
We often collect non-personal identification information about visitors when they browse our website. Non-personal identification information may include the browser being used, operating system installed and technical information about the way a user connects to our site, such as the Internet service provider used.
We use 3rd party cookies for shopping cart functions, for analytics and for marketing. Examples include:
- Google Analytics (click to opt out)
- Google AdWords (click to opt out)
- Facebook (click to opt out)
- Trust Pilot (click to opt out)
- Twitter (learn more)
Modern web browsers default to accepting cookies. You can change these settings in your browser. You can choose to stop accepting cookies altogether or to prompt you before accepting a cookie from a website. If you disable cookies, some of the functionality on our website may not function properly. Please keep this in mind as you browse our website. You may also experience problems while trying to make purchases. If you disable cookies and experience problems with the website, we recommend re-enabling cookies, performing the activity causing problems then disabling cookies again when finished.
Learn more about cookies: http://www.allaboutcookies.org
Spiders, Crawlers & Bots
Corexcel prohibits the use of automated web agents, spiders, crawlers and screen scrapers to access our content for redistribution, re-sale or marketing purposes.
Use of Collected Information
The information we collect is used for business operations, enhancing services, issuing notifications and for marketing. The situations below demonstrate how we use the information.
How We Use Information Collected
The information we collect from our website visitors is used for regular business operations, improving services and for marketing. Review the situations below to see how we use the information we collect.
The information is used to create analytics reports which are used to improve our website(s) and the experience for our visitors. To compute the statistics used in these reports, usage information and log data are also shared with our analytics providers. Example: Google Analytics.
We also use log data to combat attacks against our web server or the applications we provide on our website(s).
Corexcel’s mailing list is used to disseminate information including but not limited to office closures, holiday hours, price adjustments, webinar announcements and special offers.
When you subscribe to Corexcel’s mailing list, limited contact information (name & email address), is stored on our 3rd party mailing partner’s servers. This process happens automatically when you submit the subscription form. Each mailing list email contains an option to opt out. You give us explicit consent to continue sending emails to you if you choose not to opt out.
Forms on Corexcel’s website are used to help customers with specific issues or requests. Examples are our contact form which people use to ask questions or request additional information. Another example would be our On-Site DiSC Training request form. This form is used to collect basic details about a program you would like to offer in the future and contact information.
When you submit a form through Corexcel’s website the information is stored on our web server. Your name and email address are also transmitted to our email service provider, so you can be added to our mailing list. The results of your form submission are also emailed to our service team, so they can respond to the request.
Payments made through Corexcel.com for online courses, assessments or training materials are processed through our shopping cart which is provided by a 3rd party processor. Our shopping cart vendor sends the information you provide (contact information, account information and billing and payment details) to our payment gateway who works with various banks to process the payment. Your data is stored on our shopping cart vendor's servers. We regularly download this data and delete them from the shopping cart vendor’s servers. This process occurs at least once every four weeks.